To exit or close, tap the close (×) button displayed at the top right.

Request Support — Appears in Participant mode in the Help section. Use it when a participant, family member, carer, or supporter needs extra help or wants to submit a support enquiry to Guide Assist.

List my Services — Appears in Provider mode in the Help section. Use it when a provider wants to submit business or service information to be considered for the Guide Assist Provider Directory.

Change — Appears beside the current role selection, such as Selection: Participant or Selection: Provider. Use it to switch between Participant and Provider without refreshing the page.

General Queries — Type a general question, then tap Send.

Mic — Speak your question and it should send automatically depending on your browser/device. If not, tap Send. Works best in English.

Zoom in or out

Zoom changes how large the website looks on your own device. It can make text, buttons and information easier to read. It does not change Guide Assist for anyone else.

Desktop or laptop:

• Hold Ctrl and press + to make the page bigger.
• Hold Ctrl and press − to make the page smaller.
• Hold Ctrl and press 0 to return to normal size.
• You can also hold Ctrl and use the mouse wheel or touchpad scroll to zoom in or out.

Mobile phone or tablet:

• Place two fingers on the screen and spread them apart to zoom in.
• Pinch two fingers together to zoom out.